Infinity X1 products come with a lifetime warranty, ensuring coverage for defects and failures under normal use. Below, youβll find details on whatβs covered, how to submit a claim, and options for faster resolution.
π Warranty Coverage & Eligibility
β Whatβs Covered:
- Defective flashlights, headlamps, lanterns, or work lights due to manufacturing faults.
- Rechargeable batteries that fail under normal use.
- Charging issues caused by faulty internal components.
β Whatβs NOT Covered:
- Accidental damage, misuse, or modifications.
- Normal wear and tear (scratches, dents, or cosmetic damage).
- Battery corrosion or damage from improper storage.
π How to Submit a Warranty Claim
Submitting a warranty claim is simple. All you need is your product in your possession. Our team will gather the necessary details and guide you through the next steps.
π§ Email: support@infinityx1.zendesk.com
π Phone: (800) 942-1666
Once we receive your request, weβll review the issue and determine the best resolution, which may include a free replacement or additional troubleshooting support.
π¦ Where to Check Warranty Status
Once submitted, you can check your warranty claim status by contacting our support team.
π§ Email: support@infinityx1.zendesk.com
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